BaariTerms of Service
Last updated: 21 October 2026
These terms are an agreement between you (the business that creates an account, "you") and Anekantix Technologies, S-3, Second Floor, Yashwant Plaza, Indore, Madhya Pradesh ("we"), for the use of Baari. By creating an account you accept them. If you use Baari for an organisation, you confirm that you are allowed to accept these terms for it.
1. The service
Baari is an online tool for managing queues: issuing tokens, showing live queue status on phones and TV screens, voice announcements, alerts and reports. It is not a medical service and gives no medical advice. Waiting times shown are estimates.
Some public TV and token-tracking pages may also show clearly labeled sponsored placements selected by the service operator for a clinic. Ads are not selected using visitor identity, token details or health information. Clicking a sponsor link takes the visitor to the advertiser's site.
2. Your account
Give accurate details and keep your password safe. You are responsible for everything done through your account, including by your staff. Tell us straight away if you think someone has misused it.
3. Visitor data and data processing
For the details of the people who take tokens at your business ("visitors"), you are the Data Fiduciary and we are your Data Processor under the DPDP Act, 2023. You agree to:
- collect only what is needed for the queue (a name and, optionally, a mobile number), and never enter medical details, ID numbers or other sensitive information into Baari;
- use visitor details only to manage your queue, and not for unsolicited marketing;
- send WhatsApp messages only to visitors who gave you their number for their token;
- handle visitor requests about their data, with our help where needed.
We will process visitor data only to provide Baari to you, keep it confidential and secure, use only the sub-processors listed in our Privacy Policy, erase it on the schedule described there or when you delete your account, and tell you without undue delay about any personal data breach affecting it.
4. Acceptable use
Do not use Baari for anything unlawful, to send spam, to impersonate anyone, to overload or attack the service, or to copy or reverse-engineer it. We may suspend accounts that break these rules.
5. Trial, fees and payment
- New accounts get a free trial of 14 days. No payment details are needed.
- After the trial, the service costs ₹399 per month or ₹3,999 per year, paid in advance, plus any taxes that apply. Current prices are always on our website.
- Plans do not renew automatically. If a plan ends and is not renewed, adding new tokens pauses after a short grace period. Your data stays available until you delete it.
- We may change prices with at least 30 days' notice. Changes never affect a period you have already paid for.
- Refunds follow our Refund and Cancellation Policy.
6. Availability
We work to keep Baari available at all times, but it depends on the internet and on third-party services, and we may need short maintenance breaks. We do not guarantee uninterrupted or error-free service. Keep a simple manual fallback, such as paper tokens, for emergencies.
7. Ownership
We own Baari and its software, design and brand. You own your business data. You give us permission to process it only to provide the service.
8. Ending the agreement
You can stop at any time by deleting your account under Settings. We may suspend or close an account that breaks these terms or stays unpaid, after giving notice where reasonable. After closure, data is deleted as described in our Privacy Policy.
9. Liability
Baari is provided "as is". To the extent the law allows, we are not liable for indirect or consequential losses such as lost profits or lost patients, and our total liability for any claim is limited to the fees you paid us in the 3 months before the claim. Nothing here limits liability that cannot be limited under Indian law.
10. Indemnity
You agree to compensate us for claims made by others that arise from your breach of these terms or from how you collect and use visitor data.
11. Law and disputes
These terms are governed by the laws of India. Courts at Indore have exclusive jurisdiction. Before going to court, please write to us so that we can try to resolve the issue.
12. Contact
Anekantix Technologies, S-3, Second Floor, Yashwant Plaza, Indore, Madhya Pradesh · info@anekantix.in